Maintenance Plans

Just like your infrastructure and vehicles, your two-way radio equipment also need maintenance protection. A S&P Maintenance Plan ensures that you receive priority service to keep your equipment working and the fixed price assists with your budgeting.

 

Service advisors on-hand to assist.

Maintenance Plans include:

  • Mobile & Portable Coverage
  • Fixed Station Equipment Coverage
  • Pricing from $8/month
  • 5-10 day Turnaround with Priority Service
  • Reduction of Equipment Downtime
  • Increased Economic Life of Systems
  • Ensures Reliability

Advantages also include:

  • 15% discount on Installations
  • 15% discount on Accessories
  • Fixed Station Loaner Equipment
  • Pick-up & Return Delivery Options
  • Detailed Invoicing with Model & Serial Numbers for Covered Equipment
  • Fixed Costs for Budgeting Ease

 

 

GOLD MAINTENANCE PLANS: 5-7 day repair turnaround

Portables - $12/month

  • Battery, antenna, and belt clip replacement
  • Labor & bench repair
  • Transceiver parts (anything attached to the radio, like knobs, accessory jack, latch, buttons, etc. and internal components)
  • Firmware updates
  • Not covered: programming, accessory replacement

Mobiles - $12/month

  • In-vehicle labor at S&P location
  • Labor & bench repair
  • Transceiver parts (anything attached to the radio, like knobs, accessory jack, latch, buttons, etc. and internal components)
  • Firmware updates
  • Not covered: on-site in-vehicle labor

 

BRONZE MAINTENANCE PLANS: 7-10 day repair turnaround

Portables - $8/month

  • Battery testing
  • Labor & bench repair
  • Transceiver parts (anything attached to the radio, like knobs, accessory jack, latch, buttons, etc. and internal components)
  • Firmware updates
  • Not covered: programming, replacement of battery, antenna, belt clip or accessories

Mobiles - $8/month

  • In-vehicle labor at S&P location
  • Coax, microphone & antenna replacement or repair
  • Labor & bench repair
  • Transceiver parts (anything attached to the radio, like knobs, accessory jack, latch, buttons, etc. and internal components)
  • Firmware updates
  • Not covered: on-site in-vehicle labor

 

FIXED STATION MAINTENANCE PLANS

  • 4-hour response time
  • Travel time
  • Labor, bench repairs & on-site troubleshooting
  • Transceiver parts (PA deck, receiver, internal components, etc.)
  • Control station accessories (power supply, desk mic, etc.)
  • Annual PM visit
  • Loaner repeater and control station*
  • Not covered: duplexer, filters, connectors, transmission line, antenna system components, accessories, external devices
Repeater Control Station - $25/month
Repeater less than 50W - $50/month
Repeater greater than 50W - $75/month
Other Fixed Station Equipment - by quote

* subject to availability

 

ADDITIONAL INFORMATION FOR ALL PLANS

All equipment presented for repair is subject to inspection before acceptance by our service center.  We restore all equipment back to FCC specifications for the cost of parts only before initiating an agreement.

Any radios not included in a contract and later sent in for repair will be repaired for parts and 50% off labor charges, then added to your contract.  

Maintenance contracts are billed quarterly and the pricing is pro-rated on a monthly basis.  Mobile and portable radio maintenance agreements are billed at 50% when new equipment is covered under manufacturer's warranty.  Fixed station eqipment is billed at 50% during the first year only.

 

 

S&P Communications reserves the right to modify, withdraw or cancel these plans (in whole or in part) at any time with or without reason and without prior notice. Please call for most up-to-date information.